FAQ

FIND Your question

If you have any information or other questions that you want to ask, please contact us directly.

For more information about the necessary Visas for our destinations, please go to the Visa Information pages (https://www.indonesia.travel/id/en/general-information/visa-immigration). Please make sure that you have your passport, which is still valid for six months and contains at least two white pages.

Just complete and send the reservation form on our website, making sure that you have given us your e-mail address and phone number. As soon as we receive your request we will contact you to confirm the reservation. It is our policy to reply to all requests within 24 hours.

Yes, of course if you would like to make a reservation directly with the tour operator or travel agent, you will need to contact them directly. However, we are in good position to make the offer, make the booking and run the trip as we are a local tour operator.

Upon receiving your order we will process the booking. All reservations will be followed up within 24 hours with emails to confirm your booking.

To complete a reservation for someone else, simply type in his or her name instead of yours for guest name. Don’t forget to use your email address to receive your confirmation information.

Almost all of our tours are daily departure. To make a booking, you must submit a reservation form. Then we process the booking and reply to you within 24 hours.

You can reserve by phone. You can call our 24/7 call center hotline at +62 82340033168

If traveling with your tour guide, please contact him first. If this does not resolve your issue , you can contact our Travel Consultant in English twenty-four hours a day: +62 82340033168